Question 1

Pending Credit card Transactions

Lance McKinney · Accepted Answer

When I created an account and tried to purchase a course, the transaction shows as a pending credit card transaction, what do I do? This seems to occur when a purchase is attempted without all of the credit card and account information entered. The most common omission is providing your full name. The Stripe credit card payment system will convert any failed credit card transaction to "pending". The best option for most people is to place another order - meaning try to purchase the course again (remember to supply your full name). We do not resubmit any pending orders to the credit card system and periodically purge those pending orders. So don't worry you will not end up with multiple charges on your credit card. You can contact us during business hours at 239-939-4888 or email Paula McKinney at paulam@omplaw.com for further help.

Question 2

Pending Credit card Transactions

Lance McKinney · Accepted Answer

When I created an account and tried to purchase a course, the transaction shows as a pending credit card transaction, what do I do? This seems to occur when a purchase is attempted without all of the credit card and account information entered. The most common omission is providing your full name. The Stripe credit card payment system will convert any failed credit card transaction to "pending". The best option for most people is to place another order - meaning try to purchase the course again (remember to supply your full name). We do not resubmit any pending orders to the credit card system and periodically purge those pending orders. So don't worry you will not end up with multiple charges on your credit card. You can contact us during business hours at 239-939-4888 or email Paula McKinney at paulam@omplaw.com for further help.